Returns & Exchanges

Here’s the deal. We want you to be happy with our gear and if there is something not right about it, we want to make it right. If it turns out you need a different size or are looking for a different color, send it back and we’ll get you something that works better for you. If there is ever a defect we want it back and we want to get you what you paid for. We are going to do what we need to do to make you a fan of LBO because that’s what we would want if we were in your shoes.

Returns must be unworn and in new condition and be ordered in the past 30 days. An in store credit will be issued. No Refunds.

All exchanges must be unworn and in new condition and be ordered in the past 30 days.

Dog Collars are non-refundable or exchangeable. Please use our provided sizing guide to find the correct collar for your pet.

Please feel free to contact us with any questions or disputes you may have with products.